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Accessibility Statement

Last updated: 15 July 2026

Coast 2 Coast Weighing is committed to providing a website that is accessible and usable for as many people as possible, including people with disability.

We are continually working to improve the accessibility and usability of our website and aim to provide equal access to information about our mobile vehicle, caravan, trailer and fleet weighing services.

Our Accessibility Approach

We use the Web Content Accessibility Guidelines, including WCAG 2.2 Level AA, as a guide when reviewing and improving our website.

Where reasonably practicable, we aim to:

  • Use clear headings and a logical page structure

  • Provide sufficient colour contrast between text and backgrounds

  • Use readable fonts and appropriate text sizes

  • Add alternative text to meaningful images

  • Make links and buttons descriptive and easy to identify

  • Support keyboard navigation

  • Clearly label booking and contact-form fields

  • Avoid relying on colour alone to communicate information

  • Make the website usable on desktop computers, tablets and mobile devices

  • Provide captions or written alternatives for important video and audio content

  • Use plain language wherever possible

Wix Website Platform

Our website is created and hosted using Wix.

Wix provides accessibility features and tools that assist website owners in identifying and improving accessibility issues. We use these tools where available and review the website as content and features are added or changed.

Some parts of the website may depend on third-party applications, forms, maps, social-media tools or other services that are not fully controlled by Coast 2 Coast Weighing.

Known Limitations

Although we aim to make the website accessible, some content or features may not yet provide an ideal experience for every visitor or assistive technology.

Possible limitations may include:

  • Older images without complete alternative text

  • Third-party forms, maps or embedded content

  • Downloadable documents that may not be fully optimised for screen readers

  • Customer-supplied images or documents

  • Differences in how browsers and assistive technologies display website content

We are working to identify and address accessibility issues as they arise.

Alternative Ways to Contact Us

If you experience difficulty accessing information, completing a form or using any part of our website, please contact us.

We can provide information about our services, pricing, travel area, appointments and weighing requirements by telephone or email.

Phone: 0438 666 740
Email: info@coast2coastweighing.com.au

When contacting us about an accessibility issue, please tell us:

  • The page or feature you were trying to use

  • The difficulty you experienced

  • The device, browser or assistive technology you were using, where relevant

  • The format or assistance that would help you access the information

We will make reasonable efforts to respond and provide the information in a suitable alternative format.

Booking Assistance

Customers who have difficulty using the online booking or enquiry form may contact us directly by telephone or email.

We can assist with:

  • Selecting the appropriate weighing service

  • Providing pricing information

  • Confirming the service area and travel charges

  • Reviewing weighing-location requirements

  • Arranging an appointment

  • Providing information in an alternative format where reasonably practicable

Feedback and Improvements

We welcome feedback about the accessibility of the Coast 2 Coast Weighing website.

Accessibility is an ongoing process, and feedback helps us identify areas that may require improvement.

Please send accessibility feedback to:

Coast 2 Coast Weighing
Location: Thornlands QLD 4164
Phone: 0438 666 740
Email: info@coast2coastweighing.com.au
Website: coast2coastweighing.com.au

We will review accessibility concerns and take reasonable steps to address identified issues.

Changes to This Statement

We may update this Accessibility Statement as our website, services, technology or accessibility practices change.

The latest version will be published on this page with an updated revision date.

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